One of the statutory objectives of the Financial Conduct Authority is that all firms must have regard to the information needs of its customers and treat their customers fairly.
In Partnership is the trading name of both The On-Line Partnership Limited (reg no. 03926063) and The Whitechurch Network Limited (reg no. 03936920) which are authorised and regulated by the Financial Conduct Authority
In Partnership has the responsibility for investigating complaints made against its advisers and appointed representatives. It is our commitment that these investigations shall be completed in a fair and impartial manner and will take into consideration the Financial Conduct Authority’s principles relating to Treating Customers Fairly.
For more information on how to go about making a complaint, please download the Complaints Brochure